Senior Integration Engineer

Day to day

• Collaborate with clients and third-party engineers alongside Ascend analysts customer success and engineers to ensure proper hand-off from sales to implementation and to understand and deliver end-to-end technical implementations of key integrations that align with client requirements
• Scope design develop and implement integrations with third-party solutions and data providers
• Troubleshoot issues and evaluate new requirements as they arise proposing effective solutions and best practices
• Develop a common framework for integrating third-party software and regularly execute a comprehensive test plan for integrations that use this framework
• Drive internal API alerting and QA design and development to improve efficiency efficacy stability and risk management associated with third-party integrations
• Maintain comprehensive documentation of implemented solutions configurations and troubleshooting procedures
• Partner with the customer success team to project-manage integration work and help maintain tracking of implementation progress and status for communication to customers
• Participate as primary technical support for platform as part of teams’ weekly support rotations
• Own deployment of individual new releases as part of team’s rotation for managing new releases