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Senior Manager, Partner Onboarding
Skills
Microsoft AzureSoftware As A ServiceConsultingJiraManagementOnboardingProject Management
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 6–8 years of program or project management experience in SaaS consulting or insurtech
- Strong working knowledge of property & casualty insurance
- Proven ability to lead client-facing cross-functional implementation programs from kickoff to delivery
- Experience defining program strategy and phased delivery roadmaps
- Experience managing multiple projects simultaneously with milestones scope and success criteria
- Track record of building and maintaining client-facing project plans
- Ability to align diverse stakeholders and manage expectations at all levels
- Background in Agile SDLC and hybrid delivery methodologies
- Strong communication relationship-building and executive update skills
- Proficiency with Monday.com Jira Azure DevOps or comparable tools
- Ability to work in a distributed remote-first team structure
- High professionalism ownership attention to detail and emotional intelligence
- Experience in a high-growth startup or scale-up environment
Nice to have
- Collaborative
- Adaptable
- Customer-focused
- Curious
- Accountable
- Executive presence
- Startup mindset
Day to day
- Lead end-to-end onboarding for new clients across multiple concurrent implementation programs, ensuring smooth delivery from kickoff to completion.
- Define program strategy, phasing, sequencing, dependencies, and critical paths to turn business goals into clear delivery roadmaps.
- Coordinate cross-functional teams and manage stakeholder communications to deliver measurable value, resolve risks early, and create a consistent client experience.
