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Senior Manager Platform Access Development/ Technical Product Manager

Skills
APIJiraPower ConsumptionProduct DevelopmentProduct ManagementProject ManagementThird Party Vendors
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 5-10 years’ experience in the telecommunications/ IT/ Tech industry with preference given to experience in the areas of product management and application project management – ideally where 3rd party components are used or resold
  • Experience with workflow automation and API production and consumption
  • Experience in working and collaborating with software engineering teams
  • Ability to work comfortably in a matrix management environment
  • Ability to think “out-of-the-box”
  • Ability to independently manage a wide spectrum of activities tasks and projects
  • Ability to effectively manage project schedules and changing terms and conditions
  • Excellent written and oral communication skills
  • University degree or equivalent work experience

Day to day

  • Develop and implement a strategic roadmap for new services and service enhancements based on self-service resale of vendors partners services/products
  • Drive “the whole product” through collaboration with marketing sales delivery operations support and vendor management teams
  • Develop and implement methods to capture and measure demand for new services and service enhancements from customers and identify opportunities for innovation
  • Develop and implement a strategic roadmap and workflows to onboard vendors to supply underlying service components using automated (API-based) methods for quoting ordering etc.
  • Serve as the overall lifecycle manager for these Console Connect services/products
  • Understand current manual operational workflows and engage with delivery and operations teams and other stakeholders to enable smooth transition to and continuous improvement of automated workflows
  • Work with internal stakeholders to develop an in-depth understanding of the automation capabilities of key vendors mapping out a plan of progression
  • Participate in the Third Party Capital ART to define the scope and specific requirements of automated engagement with third party vendors
  • Support the VP Vendor Management in other automation and development initiatives as requested