Senior Product Manager, Messaging
Skills
AnalyticsCustomer ExperienceEvolutionFraud InvestigationsHealthcareMedical TechnologyMicrosoft Surface
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 8+ years of product management experience with ownership across customer-facing features and platform or infrastructure-adjacent work
- Prior experience owning a high-volume customer-facing communication product such as messaging notifications inbox or similar
- AI-native approach and familiarity with various tools and options
- Strong product judgment and ability to think in capabilities and systems
- Deep empathy for end users and ability to translate user problems into product decisions
- Ability to operate independently make sound decisions and create clarity in ambiguity
- Strong execution skills driving complex cross-functional work from problem definition through delivery
- Ability to partner credibly with senior engineers on technical tradeoffs including reliability API design and performance
- Strong communication and storytelling skills to explain customer experience and platform decisions in business terms
- Ability to collaborate effectively with engineering design analytics support go-to-market teams and peer product managers
- Familiarity with real-time or asynchronous communication systems messaging infrastructure or notification pipelines
- Comfort reading API documentation technical specs and system design discussions
- Ability to use data and observability tools to understand product health and user behavior
Day to day
- Own the product strategy roadmap and execution for Weave's messaging product area
- Lead product discovery by deeply understanding practice and patient messaging experiences and identifying friction unmet needs and opportunities
- Drive customer-facing feature work and platform-level improvements with sound judgment on prioritization across reliability scalability integrations and delivery
- Partner closely with engineering design support and GTM teams to guide technical decisions communicate tradeoffs and deliver reusable messaging capabilities