Senior Program Manager, Product and Marketing Operations

Skills
AdoptionAnalyticsAnnual PlanningContinuous ImprovementExecutive ReportingMarketing AnalyticsOperating Models
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 8+ years in program management strategy operations marketing operations product operations business operations or related field
  • Experience building and operating planning systems reporting systems or cross-functional operating infrastructure
  • Ability to translate strategic direction into scalable workflows systems and organizational adoption
  • Experience driving complex cross-functional initiatives from concept through operationalization in a fast-paced high-growth environment
  • Strong analytical and problem-solving skills with data-driven decision making
  • Exceptional cross-functional leadership and influence without direct authority
  • Excellent written and verbal communication skills with executive-level reporting and recommendations
  • Fluency with AI-enabled workflow design automation and process improvement

Day to day

  • Build and run the infrastructure that supports annual planning quarterly planning roadmap reviews and planning cycles
  • Create planning templates calendars dependency trackers executive rollups and portfolio cross-cuts that reveal gaps overlaps sequencing risks and capacity constraints
  • Develop workflows reporting and automation that keep planning and OKR performance systems running smoothly while reducing manual work and improving organizational scale