RRemoteville
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Senior Project Manager

Skills
Client RelationsCustomer SatisfactionFunctionalityPre-Sales ConsultingProject ControlProject InitiationProject Teams
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Ability to inspire and lead a project team to strive for delivery excellence and continuous improvement
  • Experience of Pre-Sales Consultancy and Project/Services Definition
  • Experience of working in a managed services environment
  • Experience of managing projects according to recognized project management methodologies
  • Excellent stakeholder management skills with the ability to communicate at all levels
  • High level of organization and prioritization of multiple projects
  • Highly analytical with the ability to work to KPIs (including utilization, daily rates, backlog)
  • Ability to lead discussions and gain agreement on method of implementing solutions for customers setting correct expectations
  • High-level understanding of company products required
  • Strong organization skills (time management, administration)
  • Ability to travel as required

Day to day

  • You will manage a range of medium to large projects within the ITO Professional services portfolio
  • You will produce clear project definitions including deliverables, risks, impacts, and costs at the initiation stage
  • You will estimate effort and time needed to meet deliverables, ensuring projects remain on track within agreed costs and timescales
  • You will apply control to the project, reporting progress weekly to stakeholders
  • You will establish an environment for the project team to complete work, ensuring good relationships with clients and suppliers
  • You will drive resolution of project issues and interface with the Technical Lead on complex issues
  • You will be responsible for the budget and profit of implementation projects
  • You will work closely with consultants to ensure customer satisfaction at all stages of implementation
  • You will deliver effective utilisation across the ITO Professional Services Project Delivery team, following governance and delivery processes
  • You will ensure scheduled work and all follow-up actions are completed accurately and timely, facilitating close working relationships