Senior Solutions Engineer

Skills
ContextCustomer SuccessRubyRuby On RailsSalesSolutions EngineeringSurface Finish
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 5+ years of Ruby on Rails experience
  • 2+ years of React experience
  • Experience building and shipping production web applications
  • Experience collaborating with non-technical stakeholders
  • Ability to decompose complex requests into milestones and deliver incrementally
  • Strong written communication skills
  • Comfort working in a remote async-friendly environment

Nice to have

  • Product-minded
  • Delivery-oriented
  • High-trust
  • Tenacious
  • Maintainability-focused
  • Operationally excellent

Day to day

  • Deliver high-leverage product improvements that help win and retain strategic enterprise accounts
  • Collaborate with Sales and Customer Success to translate customer needs constraints and timelines into clear technical plans
  • Build durable well-tested maintainable software that meets Fleetio engineering standards and can be supported long term
  • Partner with Product Design and Engineering to make pragmatic scope decisions and ship iteratively
  • Communicate risks tradeoffs and timelines proactively in a remote async-friendly environment