Senior Solutions Engineer

Skills
E-CommerceSQLCross-Functional CollaborationsProject ManagementPythonSoftware As A ServiceTime Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • High EQ and natural interpersonal skills
  • A connector and expert communicator who will ‘close the distance’ between Merchant Success, our merchants, and internal stakeholders
  • Experience with small and medium businesses and/or tech preferred
  • High-growth or early-stage startup experience is a plus

Nice to have

  • Mission-driven
  • Humble
  • Resilient
  • Creative problem solver
  • Safety minded

Day to day

  • Provide guidance in various sales stages, including completion of RFPs and vendor assessments
  • Maintain proficiency in industry trends, ShipBob’s service offerings, value propositions, and case studies
  • Assist and coach other solutions engineers in needs analysis, creating practical solutions and navigating the implementation process