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An Overview Of This Role

Talent Acquisition at GitLab is evolving and you'll be at the center of it. As a Senior TA Operations Specialist, you own the full technology infrastructure that powers how GitLab recruits at scale. That means everything from ATS configuration and integrations to AI agent development and automation — you're the technical authority across the entire TA tech stack.

This isn't a 'run the tools' role. You'll architect intelligent workflows, maintain the systems recruiters depend on every day, and build the AI layer that makes those systems smarter over time. You'll serve as the lead TA AI liaison, ensuring every AI tool and agent we deploy meets our standards for security, compliance, and fairness.

If you're energized by the challenge of owning complex technical infrastructure while simultaneously pushing what's possible with AI, and you want to do it at a company that ships fast and trusts you to lead then this role is built for you.

What You'll Do

Systems, Tool Configuration & Infrastructure

Own the end-to-end configuration of the TA tech stack — including ATS stages, fields, picklists, scorecards, user access, and permissionsManage all tools configuration, maintenance, and core setup across the technology ecosystemOwn all integrations across the TA stack — including build, monitoring, and incident response when integrations fail; serve as the primary point of escalation for integration errors and outages

AI Agent & Automation Development

Design, build, and deploy end-to-end AI agents and automation workflows for recruiter-facing and enterprise TA use casesOwn automation architecture and workflow mapping across the TA infrastructure layerLead AI proposal triage — assessing feasibility, process impact, and candidate experience implications before approvals are grantedDrive prompt engineering, model management, and ongoing performance monitoring for all deployed agents

Tools Ownership, Roadmap, & Planning

Lead the TA systems roadmap — owning evaluation, RFPs, and tech stack planning for the TA teamManage vendor relationships for all TA technologiesOwn tools configuration, maintenance, and integrationsLead legal and security reviews for AI tool proposals in coordination with the ATO and Enterprise AI teamsDevelop business cases for new AI tool investments and support Process & Enablement in evaluating non-AI tool needs

Governance, Compliance & Enablement

Own AI governance framework and policy for the TA function — including bias auditing and fairness reviews for all AI tools and agentsLead data privacy and security compliance reviews for AI tools in partnership with Legal and SecurityBuild and deliver AI-specific enablement curriculum and adoption programs for recruiters and TA stakeholdersAuthor and maintain all AI-specific documentation, playbooks, and SOPs within the TA knowledge libraryContribute AI agent performance data to TA dashboards and own AI performance reporting

What You'll Bring

Demonstrated experience owning and configuring enterprise ATS platforms and HR/TA tech stacks including stages, fields, integrations, and user access managementHands-on experience building and deploying AI agents or automation workflows in an enterprise environmentStrong understanding of prompt engineering, LLM behavior, and model performance monitoringExperience managing integrations across platforms — including diagnosing and resolving integration failuresFamiliarity with AI governance, bias auditing, and compliance frameworks A genuine curiosity about emerging recruiting technology — you bring ideas before you're askedExperience in recruiting operations, HR tech, or a related domain required

About The Team

The TA Operations team at GitLab is built around two complementary functions: TA Technology, and Process & Enablement. Together, we own the tools, systems, data, processes, and programs that power recruiting across the company.

The Technology side of the house owns everything from ATS configuration and integrations to AI agent development, vendor management, and governance — with a mandate to maintain what recruiters depend on today while building what they'll need tomorrow. We're a small team with a large scope, which means you'll have real ownership and real impact from day one.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$104,000—$147,000 USD

How GitLab Supports Full-Time Employees

Benefits to support your health, finances, and well-beingFlexible Paid Time Off Team Member Resource GroupsEquity Compensation & Employee Stock Purchase PlanGrowth and Development FundParental Leave 

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.