Senior Technical Product Owner

Skills
DevopsContact CentersCritical EnvironmentsEnglishFederal LawMarket ResearchProfessional Services
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3 to 7 years of experience as a Product Owner Business Analyst or Technical Program Manager
  • Strong understanding of software engineering concepts including APIs microservices cloud infrastructure and data flows
  • Hands-on experience working in Agile Scrum environments
  • Ability to translate complex technical topics into clear business language
  • Proficiency with backlog management tools such as Jira or Azure DevOps

Nice to have

  • Strategic thinker
  • Cross-functional communicator
  • Detail-oriented
  • Analytical mindset
  • Process improvement focus

Day to day

  • Define prioritize and deliver technical product capabilities aligned to business goals and engineering realities
  • Own the product backlog and drive a clear actionable roadmap for engineering architecture DevOps and business partners
  • Translate complex technical concepts into understandable requirements while supporting API design data modeling integration patterns and system workflows
  • Collaborate cross-functionally to facilitate sprint planning backlog grooming release planning and to communicate risks trade-offs and progress to leadership
  • Ensure delivery quality security compliance and operational readiness while monitoring product performance reliability and metrics

Hiring process

  • Background screening and identity verification may be required
  • Certain verification processes may use biometric technologies where permitted by law
  • Apply by 07/24/2026