RemotevilleRemote Senior Technical Project Manager Job in UK TTEC Digital
Senior Technical Project Manager TTEC Digital
£ -
Computer ScienceBudget ControlConstructive FeedbackFocal PointProject ImplementationProject Management OfficeProject PlansResource AllocationVendor Coordination
Mid-level (3-4 years) - Senior (5-8 years)
UK
1700+ employees
Marketplace
Role
Who you are
- Bachelor’s degree in Business, MIS, Computer Science, or related field
- 6 months experience with Genesys contact-centre platform
- PMP Certification preferred
- 5+ years project management experience in professional services environment
- Ability to build relationships, collaborate, problem solve, and negotiate effectively
Desirables
- PMP Certification
- CSM (Scrum Master) Certification
- Experience with Contact Centre platforms
What the job involves
- Manage multiple large and medium-sized projects with international teams
- Understand clients' business needs and communicate effectively at all levels
- Establish and nurture productive relationships with customers
Company
Company mission
TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. With decades of innovation experience across the world’s leading contact center technology platforms — plus in-house expertise in CX strategy, data and analytics, AI and more — TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes.Company benefits
- Career growth and professional development
- Diverse and inclusive culture
- Community-minded organization
- Global team of curious lifelong learners
- Competitive compensation and benefits
Company values
- Innovation
- Empathy
- Expertise
- Relationships