RemotevilleRemote Senior Technical Support Engineer Job in Phoenix, AZ Altair
Senior Technical Support Engineer Altair
$70000 - $100000
Computer ScienceCC++Customer SupportDebuggingEDAHigh Performance ComputingLinuxScripting
Senior (5-8 years) - Expert (9+ years)
PhoenixAZ
4065+ employees
Artificial IntelligenceSoftwareB2BCloud Computing
Role
Who you are
- Bachelor’s degree in IT/Computer Science or equivalent EDA/HPC System Administrator experience.
- 5-10 years of experience in deploying and supporting EDA/HPC clusters.
- Strong knowledge in Linux scripting and systems-level concepts (networking OS file systems).
- Excellent analytical debugging and communication skills.
Desirables
- C
- C++
- Tcl
What the job involves
- Provide high-level technical support and issue resolution to clients.
- Act as the primary technical contact for customers ensuring effective product usage.
- Collaborate closely with engineering and sales teams to enhance product functionality and performance.
Company
Company mission
Altair is a global leader in computational intelligence, offering software and cloud solutions that enable organizations across diverse industries to innovate and make intelligent decisions for a connected and sustainable future.Company benefits
- Competitive salary.
- Comprehensive benefit package.
- Outstanding work/life balance.
- Flex time.
- Employee stock purchase program.
- 401(k) with matching contributions.
- Unlimited vacation and sick days.
- Paid holidays.
- PTO for community service.
- Collaborative environment.
- Charitable matching program.
Company values
- Innovation
- Future Vision
- Honesty
- Diversity
- Risk-taking