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Senior Technical Support Engineer
Skills
Computer ScienceCC++Customer SupportDebuggingEDAHigh Performance Computing
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor’s degree in IT/Computer Science or equivalent EDA/HPC System Administrator experience.
- 5-10 years of experience in deploying and supporting EDA/HPC clusters.
- Strong knowledge in Linux scripting and systems-level concepts (networking OS file systems).
- Excellent analytical debugging and communication skills.
Nice to have
- C
- C++
- Tcl
Day to day
- Provide high-level technical support and issue resolution to clients.
- Act as the primary technical contact for customers ensuring effective product usage.
- Collaborate closely with engineering and sales teams to enhance product functionality and performance.