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Senior Technical Support Engineer
Skills
Active DirectoryAutocadC++Data CentersDatabasesITILPython
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Active Directory
- Autocad
- C++
- Data Centers
- Databases
- ITIL
- Python
- Servers
- Technical Support
- Windows Server
Day to day
- Provide advanced technical support to resolve complex customer and infrastructure issues.
- Diagnose incidents across servers databases and Windows environments with clear accurate troubleshooting.
- Collaborate with internal teams to improve service quality support processes and technical reliability.