RemotevilleRemote Senior Technical Support Engineer Job in Cambridge, MA Pegasystems
Senior Technical Support Engineer Pegasystems
$ -
C#Computer ScienceJavaOOPSQLElectronic EngineeringIBM Db2Pegasystems PRPCTechnical CompetenceZ/OS
Mid-level (3-4 years) - Senior (5-8 years)
CambridgeMA
5395+ employees
Enterprise
Role
Who you are
- Bachelor's degree in Computer Science Electronic Engineering or related field required.
- Minimum 4 years of experience in application development and support using Java C++ or C#.
- Proven expertise in object-oriented programming and design with experience in Database technologies and multiple operating systems.
What the job involves
- Collaborate with a team of engineers and customers to troubleshoot unique software solutions.
- Interact with clients and partners supporting the Pega platform acting as a trusted advisor.
- Maintain exceptional customer relationships manage support incidents and drive proactive actions to avoid escalations.
Company
Company mission
Pega provides a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow.Company benefits
- Continuous learning and development opportunities
- Innovative inclusive agile flexible and fun work environment
- Competitive global benefits program inclusive of pay + bonus incentive employee equity in the company
Company values
- Innovation
- Agility
- Customer-centric
- Transformation