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Remote Senior Technical Support Engineer Job in Boston, MA Wasabi Technologies

Senior Technical Support Engineer Wasabi Technologies
Amazon S3Amazon Web ServicesCloud StorageHypertext Transfer ProtocolInteroperabilityNetworkingSupport EngineersTechnical SupportTransmission Control ProtocolTransport Layer Security
Senior (5-8 years) - 
BostonMA


Wasabi is the hot cloud storage company.
460+ employees
Cloud Computing

Open for applications

Role


Who you are

  • Must have hands-on experience with AWS S3 Cloud Storage
  • AWS Solution Architect Associate Certification required
  • 8+ years of relevant work experience
  • 4+ years in technical support or network operations
  • Experience with mission critical systems operating 24/7
  • Proficient in Backup Software Applications using APIs & SDKs
  • Understanding of Linux and networking protocols such as HTTP TCP/IP DNS TLS.



What the job involves

  • Assist enterprise customers with integrating their applications into Wasabi Cloud Storage
  • Dive deep to troubleshoot and resolve customer issues
  • Engage with Wasabi Sales and Development engineers to enhance service offering
  • Act as a technical leader within the support team.

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Company


Company mission

Wasabi is on a mission to store all the world’s data by making data storage simple, affordable, fast, and secure.




Company benefits

  • Part of a growing company
  • Recognized as one of the best places to work
  • Strong opportunity for personal and professional growth



Company values

  • Innovation
  • Affordability
  • Security
  • Reliability



Company HQ

Boston



Founders

David Friend (CEO)
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