Senior Technical Writer, Documentation
Skills
API DocumentationClarityDocumentationManualsOnline HelpRelease NotesSoftware Documentation
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 6+ years writing technical docs
- Written API documentation for software developers, data scientists, or machine learning practitioners
- Python expertise
- Scrappy mindset
Nice to have
- Love of tinkering
- Customer focus
- Autonomy
Day to day
- Prioritize and execute on docs projects. Roll out new product docs, tutorials and guides, example scripts, generated reference docs, and rework existing content to keep it fresh, relevant, and engaging
- Partner closely with Product and Engineering to document product updates and try new functionality to build subject-matter expertise
- Collaborate with Growth and Sales to drive updates on features in demand for additional context and documentation
- Test user workflows and build a deeper understanding of our tools in the machine learning lifecycle
- Aggregate feedback from external users and internal team members regularly
- Collaborate with Support, Customer Success, Growth, and internal ML Practitioners to capture perspectives
- Define and maintain a style guide for consistency, directness, and simplicity in documentation.
Hiring process
- Not provided