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Senior Technical Writer
Skills
CCMSCommandNetworkingRelease NotesStructured AuthoringStructured FinanceTechnical Documentation
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Senior technical writing experience
- Networking domain knowledge
- Experience creating command references user guides configuration guides troubleshooting guides release notes and deployment guides
- Hands-on use of structured authoring tools and CCMS platforms such as oXygen and Heretto
- Ability to manage deliverables independently across release cycles
- Experience collaborating with global cross-functional teams
- Knowledge of documentation standards templates and information architecture
- Experience with AI-assisted documentation tools such as Claude Microsoft Copilot and Rovo
Nice to have
- Proactive communicator
- Detail oriented
- Independent
- Collaborative
- Organized
Day to day
- Create and maintain technical documentation for complex networking and platform products across multiple release cycles.
- Collaborate with global cross-functional teams to align deliverables, manage feedback, and resolve blockers early.
- Use structured authoring tools and CCMS platforms to improve clarity consistency accuracy and timely publishing.
