Information Mapping

Senior Technical Writer

Skills

Information ArchitectureManualsPresentation SkillsProject ManagementProject Scope DevelopmentRelease NotesSOP Development

Role

What the job involves

The main requirements, responsibilities and hiring steps.

Day to day

Collaborate with Subject Matter Experts stakeholders and various teams to obtain an in-depth understanding of the process and the documentation requirements
Perform gap analysis to determine where documents need to be created edited consolidated or retired
Conduct documentation audits
Set up documentation architecture
Create and edit documents to ensure compliance with internal and external requirements
Coordinate reviews and approvals from clients and manage resulting changes

Company

Why this team might suit you

Mission, benefits, values and useful company context.

Mission

Information Mapping® helps large organizations and governments to operate more efficiently by solving their documentation issues with a unique Methodology and AI-driven software. Information Mapping® is not just the name of our company. It's our research-based Methodology with rules and principles for capturing, organizing and presenting your information in a clear and user-focused way. Combined with our supporting AI-driven FS Pro software, our Methodology makes it easier to write clear, concise documents, such as Manuals, Policies, SOPs, user guides, Business Proposals, and more. Contact us to learn more about our integrated software, training, and professional service solutions that fit your organization’s documentation needs.

Values

Your key responsibilitiesCollaborate with Subject Matter Experts, stakeholders, and various teams to obtain an in-depth understanding of the process and the documentation requirementsGap analysis: determining where documents need to be created, edited, consolidated, or retiredDocumentation auditDocumentation Architecture set-upCreating and Editing Documents: ensure that all documents comply with internal and external requirementsCoordinate reviews/approvals from clients and manage resulting changes Skills and attributes for successAbility to analyze, organize, structure, and prioritize complex technical information from multiple sources and make them easily understandableAbility to learn quickly and adjust to multiple demands, shifting priorities, ambiguity, and rapid changeMust be able to work independently and with minimal direct supervisionFocused on how to convey information best clearly and conciselyOutstanding communication skillsStrong attention to detail with the ability to proofread and edit wellExperience with coordinating and following tasks, and projects through the completion To qualify for the role, you must have Education:Advanced degree in Technical Communications, Technical and Scientific Writing Experience:Five or more years of relevant experience producing technical documentation, preferably in the Pharmaceutical Industry (GMP)Good time management, organizational, and decision-making skills Ideally, you’ll also haveInformation Mapping Certification and experienceProject Management skillsProcess Improvement experience We strive to achieve the right balance for our people, enabling us to deliver excellent client service while allowing you to build your career without sacrificing your priorities. Our client-facing professionals can be required to travel regularly, and at times be based at client sites. If you can confidently demonstrate that you meet the criteria above, please get in touch with us as soon as possible.