Senior Technical Writer

Skills
OOPProgramming LanguagesSoftware DevelopmentArtificial IntelligenceContent StrategyProduct ManagementStrategy
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Technical depth with hands-on experience in software development workflows and concepts
  • Ability to distill sophisticated technical concepts into clear user-focused documentation
  • Track record delivering high-quality content in a fast-paced software development environment
  • Ability to lead by example and coach less experienced writers
  • Ability to manage time well and maintain active communication across timezones
  • Experience with source control software such as Github or Subversion

Nice to have

  • Collaborative
  • Detail-oriented
  • User-focused
  • Clear communicator
  • Mentoring mindset
  • Fast-paced

Day to day

  • Create, review, and improve AI-assisted drafts of technical content across user guides developer guides API references SDKs and code samples for multiple products and features.
  • Partner with product managers and engineers to understand underlying technology target audiences and documentation needs while contributing to content strategy for complex content sets.
  • Champion clarity accuracy and usability in documentation and advocate for users during feature development to improve workflows and product experience.