Senior User Researcher

Skills
Generative ResearchProduct ResearchResearch MethodsUX ResearchUsabilityUsability TestingUser Experience
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Extensive experience utilising a range of research methodologies
  • Demonstrable experience of assisting team members to adopt user research methods
  • Ability to think creatively around how to use business insights and mix research methods to help identify the root cause of user pain points
  • Excellent analytical and problem-solving skills including thematic analysis
  • Confident presenter able to influence audience to focus on user needs

Nice to have

  • innovation-driven
  • excellent analytical and problem-solving
  • confident presenter
  • collaborative
  • healthcare sector experience desirable

Day to day

  • Lead, design and conduct research studies throughout the product lifecycle
  • Guide stakeholders in the right approach to address their questions
  • Ensure that users are positioned at the centre of all transformational activities
  • Promote and create a culture of user-centred and evidence-based approach to product and service design
  • Help foster an innovative UX research approach and support junior team members

Hiring process

  • Apply online
  • Interview with talent team
  • Technical interview
  • Final interview with manager