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Senior UX Researcher
Skills
FigmaTask AnalysisUX ResearchUsabilityUsability TestingUser DocumentationUser Experience
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5+ years UX research experience ideally in government
- Expertise in user research usability testing for multi-role systems
- Understanding of task analysis interviews usability testing journey mapping
- Strong communication skills
- Experience with agile teams and lack of user documentation
- Data-driven UX approaches and understanding user behavior
- Cross-functional working ability
- Experience with Figma Mural Figjam Dovetail or similar tools
Nice to have
- Humility
- Collaboration
Day to day
- Conduct in-depth qualitative and quantitative user research
- Develop user flow documentation and system interactions
- Foster strong relationships with CMS and stakeholders
Hiring process
- Submit application via JazzHR
- Initial Screening
- Interview(s)
- Background Check