How Remoteville checks and expires listings
Service Delivery - Technical Product Manager
Skills
Software DevelopmentSoftware Development MethodologiesCompetitive AnalysisDesktop ComputersEscalations ManagementMarket AnalysisPricing Strategy
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Background in technology service delivery and issue resolution
- Strong understanding of technology and communication with engineers
- Experience in product management and strategy
- Project management skills with Agile or Scrum methodologies
- Alignment of product strategies with business goals
- Effective communication and collaboration skills
- Analytical problem-solving skills
- Leadership and management abilities
Nice to have
- ITIL Qualified
- Microsoft backgrounds
- Agile experience
Day to day
- Managing improvements within Technology Service teams and third-party providers
- Training team members on best practices and relevant technologies
- Prioritizing workstream scope, resources, and timelines
- Leading Agile and Product Management practices
- Building strong relationships with key stakeholders