Service Designer
Skills
Adult Social CareCustomer Journey MappingDesign ThinkingInteraction DesignJourney MappingPrototypingService Design
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience of designing and maintaining services that meet user needs
- Experience in Business to Business or Regulatory space
- Experience of rapid prototyping
- Experience in multidisciplinary agile teams
- Core design skills: sketching, journey mapping, prototyping
Nice to have
- B2B experience
- Regulatory experience
- Agile team experience
Day to day
- Design and maintain end-to-end services
- Work with leaders and stakeholders to mature services
- Oversee design and maintenance across channels
- Identify and track user needs and interactions
Hiring process
- Application
- Assistance with recruitment process provided
- Encourage diverse applications
- Apply via button on website