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Service Designer

Skills
Adult Social CareCustomer Journey MappingDesign ThinkingInteraction DesignJourney MappingPrototypingService Design
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Experience of designing and maintaining services that meet user needs
  • Experience in Business to Business or Regulatory space
  • Experience of rapid prototyping
  • Experience in multidisciplinary agile teams
  • Core design skills: sketching, journey mapping, prototyping

Nice to have

  • B2B experience
  • Regulatory experience
  • Agile team experience

Day to day

  • Design and maintain end-to-end services
  • Work with leaders and stakeholders to mature services
  • Oversee design and maintenance across channels
  • Identify and track user needs and interactions

Hiring process

  • Application
  • Assistance with recruitment process provided
  • Encourage diverse applications
  • Apply via button on website