Shared Service Front Office Specialist
Skills
AdoptionConnectorsContinuous ImprovementEnglishLOOKUPM&A IntegrationPlays
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 3–6+ years in HR Shared Services HR Operations or HR systems support
- Proven experience managing complex HR cases and cross-functional escalations
- Intermediate to Advanced Excel skills including pivot tables lookups and formulas
- Working knowledge of HR systems
- Independent problem-solver with critical thinking skills
- Experience with stakeholder management and influencing
- High attention to detail with strong ownership and accountability
- Proficient in English both written and verbal
- Authorized to work in the United States without sponsorship now and in the future
Nice to have
- Analytical
- Detail-oriented
- Collaborative
- Proactive
- Process-minded
- Adaptable
Day to day
- Manage and resolve complex end-to-end HR cases across global service lines with accuracy and professionalism
- Analyze data and system impacts to support decisions, diagnose issues, and identify root causes for recurring problems
- Coordinate cross-functional resolutions, support projects and migrations, and drive continuous improvement across HR operations