Shopify Project & Account Manager
Skills
ShopifyAccount ManagementBriefsClickupContract Research OrganizationCustomer Relationship ManagementDigital Marketing Agencies
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience in account management project management or client services role
- Ideally within a digital agency or e-commerce environment
- Familiarity with Shopify or a strong grasp of e-commerce platforms
- 2+ years agency experience delivering digital projects
- Experience with project management tools such as ClickUp Asana or Trello
Nice to have
- Organised
- Proactive
- People person
- Clear communicator
- Calm under pressure
- Ownership mindset
- Multi-tasking
Day to day
- Act as the main point of contact for a portfolio of Shopify clients and keep communication clear, calm, and proactive.
- Own day-to-day delivery across accounts including build migration retainer and support work, ensuring tasks stay organised and on track.
- Write detailed briefs for the development team monitor timelines and statuses and flag issues early to keep clients and internal teams aligned.