How Remoteville checks and expires listings
Site Support Specialist
Skills
Analytical SkillsClient RelationsCustomer Relationship ManagementEnglishExternal ClientsOperationsPlays
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor's degree or equivalent experience and/or training preferred
- Fluency in English
- Spanish and other languages desired but not required
- Excellent communication skills
- Customer focus
- Initiative and ability to self-educate
- Strong problem solving and analytical skills
- Experience in Microsoft Office suite
Nice to have
- Customer focus
- Initiative
- Self-educating
- Problem solving
- Analytical mindset
Day to day
- Provide day-to-day support for site clients and clinical subjects with prompt email and phone responses
- Assist with operational tasks including system access card distribution and reporting
- Build strong relationships with clients and internal stakeholders while delivering ad hoc training and process improvements