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Solutions Engineer
Skills
Software DevelopmentDiscovery ProcessPresentation SkillsPresentationsProduct DemonstrationTechnical PresentationsTechnical Requirements
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5+ years experience as a Solutions Consultant Solutions Engineer Technical Consultant or other similar role in B2B enterprise software
- Success working with large enterprise B2B clients particularly in financial services or other complex and/or heavily regulated industries
- Deep knowledge of the life insurance industry including key processes regulatory requirements market trends and existing systems
- Strong technical skills with experience in high-level software design and architecture (both front end and back-end) and systems integration
- Excellent communication and presentation skills with the ability to convey complex technical concepts to non-technical stakeholders
- Demonstrated ability to think creatively and flexibly
- Strong problem-solving skills and a customer-centric mindset
Day to day
- Engage with clients to deeply understand their business processes challenges and technical requirements
- Conduct comprehensive needs assessments through meetings interviews and workshops with key stakeholders
- Work closely with our Product Managers to document and translate client requirements into functional and technical specifications
- Liaise between clients sales and success teams and product/ engineering teams to ensure clear communication and alignment on goals and timelines for discovery
- Collaborate with the revenue team to understand client requirements and present tailored software solutions
- Conduct product demonstrations workshops and technical presentations to showcase the value of our solutions to prospective clients
- Act as a trusted advisor to clients providing technical insights and recommendations to address their challenges
- Provide training and support to clients ensuring they are equipped to maximize the benefits of our software solutions
- Support discovery process with internal teams ensuring that the right stakeholders are brought in to complete requirements-gathering
- Prepare detailed documentation throughout the sales and discovery process to accelerate Bestow delivery teams
- Collaborate closely with product management to document requirements and generate potential solutions
- Maintain up-to-date plans to complete discovery requirements gathering for each assigned opportunity
- Build and maintain partner-facing artifacts to aid discovery and requirements-gathering efforts
- Identify opportunities for process optimization and recommend enhancements to improve efficiency and client satisfaction