Remote Solutions Engineer Job in United States Bestow

Who you are

• 5+ years experience as a Solutions Consultant Solutions Engineer Technical Consultant or other similar role in B2B enterprise software
• Success working with large enterprise B2B clients particularly in financial services or other complex and/or heavily regulated industries
• Deep knowledge of the life insurance industry including key processes regulatory requirements market trends and existing systems
• Strong technical skills with experience in high-level software design and architecture (both front end and back-end) and systems integration
• Excellent communication and presentation skills with the ability to convey complex technical concepts to non-technical stakeholders
• Demonstrated ability to think creatively and flexibly
• Strong problem-solving skills and a customer-centric mindset

What the job involves

• Engage with clients to deeply understand their business processes challenges and technical requirements
• Conduct comprehensive needs assessments through meetings interviews and workshops with key stakeholders
• Work closely with our Product Managers to document and translate client requirements into functional and technical specifications
• Liaise between clients sales and success teams and product/ engineering teams to ensure clear communication and alignment on goals and timelines for discovery
• Collaborate with the revenue team to understand client requirements and present tailored software solutions
• Conduct product demonstrations workshops and technical presentations to showcase the value of our solutions to prospective clients
• Act as a trusted advisor to clients providing technical insights and recommendations to address their challenges
• Provide training and support to clients ensuring they are equipped to maximize the benefits of our software solutions
• Support discovery process with internal teams ensuring that the right stakeholders are brought in to complete requirements-gathering
• Prepare detailed documentation throughout the sales and discovery process to accelerate Bestow delivery teams
• Collaborate closely with product management to document requirements and generate potential solutions
• Maintain up-to-date plans to complete discovery requirements gathering for each assigned opportunity
• Build and maintain partner-facing artifacts to aid discovery and requirements-gathering efforts
• Identify opportunities for process optimization and recommend enhancements to improve efficiency and client satisfaction