Solutions Engineer

Skills
AutomationChannel PartnersPresalesPresentation SkillsPresentationsProduct DemonstrationTechnical Seminars
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Deliver technical and application support to customers in EMEA
  • Strong understanding of optical testing in production and laboratory environments
  • Provide product and technology presentations at local events
  • Self-motivation in penetrating sales opportunities and accounts
  • Deliver test and reporting methods to customers
  • Liaise with customers on trials and implementations
  • Optimize product positioning to capture sales
  • Provide customer feedback to Business Unit to increase innovation
  • Share experiences and best practices with team
  • Transfer knowledge to Sales and Channel Partners
  • Measure progress and define recovery actions
  • Drive sales growth for FOPLT portfolio in EMEA region
  • Travel up to 50% across EMEA

Nice to have

  • Python
  • LabView
  • Pre-sales
  • Experience with product support
  • Fluent in English
  • Other language skills

Day to day

  • The Solution Engineer will support and enable sales in EMEA for VIAVI Fiber Optic Production and Lab Test portfolio
  • Work closely with Sales team and Channel Partners
  • Responsible for technical demonstrations and presentations at customer events and VIAVI events
  • Accountable for product bookings in EMEA region
  • Introduce, implement, and follow up on FOPLT portfolio
  • Proactively drive issue resolution with EMEA Solutions Engineer Team and Sales