RRemoteville

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The Mutual Group logoThe Mutual Group

Sr. Manager, Core Business Systems

Skills
Software As A ServiceAdoptionContinuous ImprovementEnterprise SystemsGuidewireInsurance IndustryPrevention
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 10 to 15 years of experience in enterprise systems application delivery or technology operations
  • 5+ years of experience managing and leading teams with performance management coaching capacity planning and delivery oversight
  • Experience supporting or implementing core business platforms such as Guidewire PolicyCenter BillingCenter ClaimCenter HRIS financial systems or enterprise content management
  • Strong understanding of application lifecycle management including requirements development configuration testing release management production support and continuous improvement
  • Experience leading teams responsible for production support enhancements releases integrations and vendor-managed platforms
  • Proven ability to manage multiple priorities risks dependencies and stakeholder expectations in complex cross-functional environments
  • Strong analytical problem-solving communication and stakeholder management skills
  • Ability to connect technology delivery to measurable business outcomes including reliability efficiency user experience quality and risk reduction

Nice to have

  • Insurance industry experience
  • Guidewire exposure
  • API knowledge
  • Cloud familiarity
  • SaaS exposure
  • Automation mindset

Day to day

  • Lead delivery, support, and continuous improvement for core enterprise applications, with Guidewire as the primary platform for policy administration, billing, and claims.
  • Oversee enhancements, releases, production support, integrations, and operational routines while ensuring system stability, scalability, security, and measurable business value.
  • Partner with business leaders, vendors, IT teams, and direct reports to drive governance, resolve issues, improve processes, and align technology execution with organizational priorities.