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Remote Sr. Product Support Analyst Job in United States Insurity

Sr. Product Support Analyst Insurity
$75000 - $80000
Analytical SkillsPostman APIProduct SupportReplicationSybaseTracking SystemsTriageTroubleshootingWritten
Senior (5-8 years) - 
United States


Delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical software
975+ employees
Cloud ComputingInsuranceAnalyticsEnterprise


Role


Who you are

  • Minimum 7 years' experience in related field
  • Experience with MS SQL Server
  • Experience with Sybase and Sybase replication
  • Experience with ConceptOne
  • Knowledge of C1 ETM and SDK
  • Experience with PostMan
  • Troubleshooting experience utilizing output and diagnostics logging
  • Bachelor’s degree or equivalent work experience
  • Excellent verbal and written communication skills
  • Travel between 0 – 10%



What the job involves

  • Understand the Sure MGA application and insurance processes
  • Reproduce and discuss issues with clients via phone or email
  • Assist the Product Support Team with technical issues


Application process

  • Apply today
  • Selected candidates will be contacted

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Company


Company mission

Insurity is a leading provider of cloud-based software for insurance carriers, brokers, and MGAs. Through our innovative digital platform and robust analytics, we empower insurance organizations to optimize their operations and provide superior policyholder experiences. Trusted by top P&C carriers and MGAs, our industry expertise and commitment to excellence drive exceptional value for our customers.




Company benefits

  • Flex First Workforce
  • Generous Time Off
  • Day One Health Benefits
  • Employer-Matched Retirement Savings
  • More Than Just Core Values
  • Award-Winning Onboarding Program
  • Real Career Growth Opportunities
  • Mentorship Program
  • Internal Networking
  • Continuous Learning Opportunities
  • Discounted University Tuition
  • Employee Referral Bonus



Company values

  • Empowerment
  • Integrity
  • Innovation
  • Collaboration
  • Customer-focused



Company HQ

Hartford
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