Sr. Program Analyst - Transformation
Skills
AdoptionContextContinuous ImprovementData AnalyticsEasily AdaptableProject CoordinationProject Plans
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor’s degree or equivalent experience required
- 5-7 years of experience in project coordination program management business analysis transformation or related roles
- Experience supporting cross-functional transformation initiatives involving technical business and leadership stakeholders
- Experience supporting application development or business intelligence teams
- Experience supporting go-to-market initiatives including sales enablement launches and campaign execution
- Experience supporting service or product lifecycle management activities
- Background in consulting IT services or transformation programs
- Ability to travel up to 5-10% for industry conferences and SHI partner and customer events
Nice to have
- Asana administration
- Advanced reporting tools
Day to day
- Lead stakeholder workshops to gather business requirements KPI definitions business rules and improvement opportunities, then translate them into user stories acceptance criteria and prioritized backlog items.
- Partner with development business and leadership teams to refine requirements support delivery execution and maintain traceability from intake through outcomes.
- Manage project plans delivery governance risks dependencies and communications across multiple concurrent transformation initiatives while driving operational excellence and continuous improvement.