CIQ is building the next-generation of secure and performant software infrastructure for the AI era. Founded in 2020 by open source pioneer Gregory Kurtzer, CIQ helps organizations simplify, unify, and democratize high-performance computing and enterprise IT. CIQ is the founding support and services partner of Rocky Linux and the creator of products like Fuzzball, Warewulf Pro, Ascender Pro, and Rocky Linux from CIQ. The company provides scalable, open infrastructure solutions that empower innovation from the operating system up. Rooted in a community-first philosophy, CIQ is trusted by organizations modernizing for a future defined by data and AI. Learn more at https://ciq.com.

Rocky Linux, Apptainer, Ascender, Warewulf and Fuzzball

Ciq Overview

CIQ builds the enterprise infrastructure that powers the world's most demanding workloads. From the operating system layer through AI infrastructure, high-performance computing, and cloud-native orchestration, CIQ delivers the speed, security, scalability, and sovereignty that major enterprises, government agencies, and research institutions depend on.

CIQ is the founding support and services partner of Rocky Linux and the developer of the RLC Pro family of Enterprise Linux distributions, Fuzzball workload orchestration, Warewulf Pro cluster provisioning, and Ascender Pro automation. Our customers include some of the largest and most technically sophisticated organizations in the world, working across HPC, AI/ML, defense, and regulated industries.

We are a company of builders, operators, and open source practitioners. If you want to do work that matters, at a company that is genuinely changing how enterprise infrastructure gets built and run, we want to talk.

Position Summary

The Sr. Revenue Operations Manager will serve as the primary owner and administrator of CIQ's CRM ecosystem (HubSpot) and broader RevOps tooling stack, driving data integrity, reporting, and process governance across the revenue funnel. This role partners closely with Sales, Marketing, and Finance leadership to build reliable pipeline, bookings, and forecasting reporting; administer sales commission plans; govern deal desk and pipeline hygiene standards; and ensure a single source of truth for revenue data across systems. The ideal candidate combines deep HubSpot/CRM expertise with strong analytical and cross-functional skills to turn data into actionable insight, streamline GTM workflows, and support CIQ's continued growth.

As Sr. Revenue Operations Manager, additional responsibilities include but are not limited to:

Serve as primary owner/administrator of CRM tools (HubSpot) - pipeline configuration, properties, workflows, automation, data architecture, and integrations with adjacent GTM tools (e.g., ZoomInfo, Amplemarket, Slack)Maintain CRM data quality and hygiene standards, and own user provisioning, permissions, training, and vendor relationships for HubSpot and the broader RevOps tooling stackBuild and maintain dashboards and reporting for pipeline, bookings, forecast accuracy, and rep/team performance, delivered through recurring cadences (weekly pipeline reviews, QBRs, board reporting) and ad hoc executive analysisPartner with Sales and Marketing leadership to define and track KPIs, and ensure a single source of truth for revenue data across HubSpot, Finance, and other business systemsDesign, document, and administer sales commission plans in partnership with Sales leadership and Finance, including monthly/quarterly calculations, approvals, and payoutsOwn sales process governance (pipeline stage definitions, deal-stage hygiene), deal desk (pricing/discounting/terms approvals with Finance and Legal), and quota/territory assignment.Partner with the sales team to administer and maintain NDA's, customer contracts, and partner contracts.Manage lead routing and contract/order-management workflows, support rep onboarding to systems and processes, and conduct win/loss and pipeline analysisPartner closely with Finance on revenue forecasting, reconciling bookings, pipeline, and revenue data between RevOps and Finance systemsCollaborate with Sales to manage and govern the lifecycle of NDAs, customer agreements, and partner contracts.Own lifecycle stage and lead qualification definitions (MQL, SQL, handoff SLA) jointly with Marketing, and govern changes to themOwn source and campaign attribution integrity in HubSpot so channel and campaign performance is reportable end to endBuild funnel reporting from first touch to closed won, including conversion rates by stage, campaign influence, and cost per opportunity, alongside pipeline and bookings reporting

NEEDED TO SUCCEED

Successful Candidates Will

Build and maintain accurate, real-time reporting and forecasting mechanisms across the revenue funnelImplement operational governance and process frameworks (deal desk, pipeline stage-gating, commission plan administration) for visibility and accountabilitySee the big picture and identify how automation and AI can transform RevOps workflows - from lead routing to reporting to commission calculationsUse modern technologies, including AI tools, automation platforms, and HubSpot's native and third-party integrations, as multipliers of efficiency, not ends in themselvesEmbed data-driven solutions into core business systems (CRM, Finance/ERP tools, sales engagement platforms) to improve workflow velocity and decision-makingExcel at defining clear success metrics, building reporting frameworks, and using data to guide decisions for Sales, Marketing, and Executive leadershipManage multiple concurrent workstreams - commissions cycles, forecasting deadlines, systems projects - and deliver results on time without sacrificing accuracyAdvocate for new tools and process changes in a credible, business-oriented way to drive adoption and overcome skepticism from reps and stakeholdersInfluence without authority across Sales, Marketing, and Finance in a matrixed organizationBring a friendly, collaborative, humble, and honest attitude, always striving to improve

Education And Experience

5+ years of experience in Revenue Operations, Sales Operations, or a closely related role, with at least 2+ years in a HubSpot admin capacity (or equivalent CRM, e.g., Salesforce)Demonstrated experience owning sales commission processes end-to-end, including plan design support and payout administrationStrong experience building reporting/dashboards and partnering with Finance on forecasting and planning cyclesAdvanced HubSpot administration skills (workflows, custom objects/properties, reporting, integrations); HubSpot certifications a plusExcellent Excel/spreadsheet modeling skills; SQL or BI tool experience (Looker, Tableau, etc.) a plusStrong analytical rigor with the ability to translate data into clear, actionable narratives for executive audiencesExperience in a B2B SaaS or infrastructure/open-source software company preferredHigh ownership mentality, comfortable operating with autonomy in a fast-moving, lean organizationExcellent cross-functional communication skills; able to work effectively with Sales, Marketing, Finance, and Executive stakeholders

Benefits

Medical, dental, and vision insurance. Flexible paid time off. Employee stock options. Remote work; no travel required for most positions.