How Remoteville checks and expires listings
Sr Technical Product Manager - ServiceNow
Skills
Analytical SkillsChargebacksCustomer-Focused SellingData AnalyticsMathematical ProgrammingNew RelicProduct Management
What the job involves
The main requirements, responsibilities and hiring steps.
Day to day
- Responsible for the overall health of the ServiceNow and Jira platforms ensuring alignment with business strategy and platform governance
- Leading a platform support team that administers ServiceNow and Jira platforms
- Collaborating with teams to translate business needs into technical requirements and addressing critical issues in production
- Facilitating adoption of standards for highly available portable and fault-tolerant ITSM platform code
- Overseeing ITSM platform integration with other tools and platforms including ServiceNow Jira and PagerDuty
- Enhancing platform health for secure highly available and efficient systems
- Strategizing partnerships and planning reliable system capabilities with platform support teams
- Managing platform design configuration and ensuring alignment with platform design strategy
- Handling demand backlog prioritizing development activities with platform development team
- Mentoring junior technical product managers to refine their skills and capabilities