Sr. Technical Writer

Skills
Adobe AcrobatBig-Picture ThinkingInterviewing Subject Matter ExpertsMadcap FlareRelease NotesSubject Matter ExpertsTechnical
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Must be proficient in Adobe Acrobat and Madcap Flare
  • Strong analytical problem-solving and technical writing skills
  • Ability to work effectively as part of a team or independently
  • Understanding of 508/Accessibility Compliance and experience in a software development environment
  • Must have experience interviewing Subject Matter Experts and converting that information

Nice to have

  • HTML/XML Knowledge
  • Structured Authoring
  • Project Management

Day to day

  • Performs analysis to determine user assistance requirements
  • Designs creates updates and maintains user assistance deliverables
  • Requires consistent use of independent judgment to proactively problem-solve issues