AppFolio

Sr. User Experience Designer

Skills

Full-Stack DevelopmentAnalyticsData SynchronizationEnhanced Data Rates For GSM EvolutionHealthcareMicrosoft SurfaceOutages

Role

What the job involves

The main requirements, responsibilities and hiring steps.

Minimum of 5 years of experience designing complex state-based workflows with failure states
Fintech experience preferred with adjacent domains such as payroll tax insurance healthcare revenue cycle developer tools identity and authentication or data platforms considered
A portfolio demonstrating design process judgment and impact in complex technical domains including edge cases and failure states
Experience designing credential or authentication flows error states or data synchronization surfaces where you do not control the full stack
Experience designing data-dense interfaces where information hierarchy is the primary design challenge
Strong systems thinking and experience with sync errors credential failures and partial outages
Strong UX writing sensibility especially for error and failure states
Effective communicator and collaborator across engineering product management and external partners
Experience measuring design impact and using product analytics to inform improvements

Own end-to-end design of accounting integration surfaces including bank feeds credential flows sync error states and partial-failure recovery
Translate complex technical states into clear actionable experiences for property managers and accountants
Collaborate closely with product management engineering and external partners to shape design decisions facilitate critique and uncover dependencies early
Facilitate user research and discovery work to validate opportunities improve integration experiences and influence AppFolio's AI-driven accounting vision
Contribute to the design system mentor junior designers and elevate integration surfaces from functional to polished