Staff Product Designer

Skills
Software As A ServiceBusinessCLIDatabasesDefaultsEvolutionMicrosoft Surface
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Experience designing for developers SREs and highly technical users
  • Portfolio showing impact on business goals metrics or KPIs for complex data-rich dev tooling or enterprise SaaS
  • Ability to balance business goals product priorities customer feedback research insights and technical considerations
  • Ability to deliver pragmatic cohesive and scalable design solutions in a fast-paced evolving environment
  • Experience collaborating across multiple locations and time zones in a fully remote environment
  • Deep personal desire to seek diverse perspectives progress over perfection and support peers

Nice to have

  • Transparent
  • Autonomous
  • Collaborative
  • Mentoring
  • High-trust
  • Low-ego

Day to day

  • Design practical and effective user experiences for Incident Response & Management products across web mobile Slack Teams MCP and agentic harnesses
  • Collaborate with engineering product management technical writing go-to-market researchers and customers to iterate on product directions and detailed designs
  • Document user needs pain points trade-offs and scalable solutions while balancing business customer and user needs
  • Coach and mentor other designers and contribute to team initiatives and new ways of working

Hiring process

  • Provide an example of a successful software product that addresses incident response management or similar use cases
  • Briefly explain what makes it effective