Staff Product Manager – IT Go-to-Market
Skills
Computer ScienceSoftware As A ServiceAdoptionContinuous ImprovementCustomer SuccessData AnalyticsMarketing Analytics
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 10+ years of Product Management experience in enterprise SaaS or cloud platforms
- Strong domain expertise in Customer Success Customer Support or Post-Sales operations
- Experience building custom workflow applications automation platforms or AI-powered tools
- Deep knowledge of Salesforce CRM and customer lifecycle processes
- Experience working with telemetry analytics and customer health data
- Ability to partner effectively with engineering operations and business stakeholders
- Familiarity with AI-enabled GTM workflows or automation tools
- Experience using product metrics and analytics to guide decisions
- Bachelor’s degree in Computer Science Engineering or related field or equivalent experience
Nice to have
- Strategic thinker
- Cross-functional collaborator
- Data-driven
- Operationally minded
- Customer-focused
Day to day
- Own internal GTM technology products that support CRM platforms lead-to-quote workflows sales productivity tools and marketing automation systems.
- Define product strategy roadmaps and scalable capabilities that improve seller productivity marketing effectiveness and revenue operations.
- Partner with Sales Marketing RevOps Finance Security IT and engineering teams to deliver AI-powered customer success workflow and analytics solutions.