Staff Product Manager
Skills
Business Case PreparationBusiness RequirementsDigital Marketing AgenciesDigital StrategyPresentationsProduct ManagementProduct Requirement Definition
What the job involves
The main requirements, responsibilities and hiring steps.
Day to day
- Showcase the ability to foster creativity drive innovation and manage customer engagement
- Guide clients on redefining their customer experience by leveraging research analytics and industry-specific insights to transform their end-to-end digital strategy
- Act as the primary point of contact and trusted advisor to C-suite / CXO-level clients
- Collaborate with clients to set priority for design and development
- Inspire and lead a talented team of designers developers QA and other product strategists
- Manage client communications and interactions from project planning through execution
- Coordinate development efforts and communicate status
- Mentor team members to deliver industry-leading approaches processes artifacts tools and methods
- Lead the project team to deliver solutions that meet business requirements and delight users
- Consult with clients to understand and convey strategic business objectives
- Influence stakeholders and guide conversations to desired outcomes
- Evaluate end-users' needs through interviews and ethnography
- Translate business and user needs into user flows feature maps user stories etc.
- Design coordinate and facilitate workshops including design thinking empathy building and ideation
- Support the creation of omni-channel Journey Maps Experience Maps and Service Blueprints to create an understanding of customer experiences
- Demonstrate competency in core product capabilities including Stakeholder Interviews and Research Customer/User Research & Testing Stakeholder/User Workshop Facilitation Market Landscape & Build vs Buy Analysis Flow Feature & Requirements Definition Product Roadmapping & Prioritization Deployment Go to Market & Change Management Strategy
- Partner with the Business Development team to craft proposal responses and contribute to scoping work
- Collaborate with developers to determine feasibility of requirements and prioritize recommendations
- Partner with designers and developers to create testable concepts to validate hypotheses and solve for high-impact opportunities or optimize existing experiences
