Business Case PreparationBusiness RequirementsDigital Marketing AgenciesDigital StrategyPresentationsProduct ManagementProduct Requirement DefinitionProduct ServiceUser ExperienceWorkshop Facilitation
Senior (5-8 years) -
LondonUK
A global strategic design and digital product development consultancy.
485+ employees
Method creates digital products. Our strategists designers and engineers thrive in simplifying the complex crafting experiences that improve lives and transform businesses. We help companies build what’s next: understanding customer needs discovering new opportunities accelerating time to market and driving digital transformation. Together we offer concierge service and enterprise-scale across more than 60 locations in 22 countries.
Role
Who you are
What the job involves
Showcase the ability to foster creativity drive innovation and manage customer engagement
Guide clients on redefining their customer experience by leveraging research analytics and industry-specific insights to transform their end-to-end digital strategy
Act as the primary point of contact and trusted advisor to C-suite / CXO-level clients
Collaborate with clients to set priority for design and development
Inspire and lead a talented team of designers developers QA and other product strategists
Manage client communications and interactions from project planning through execution
Coordinate development efforts and communicate status
Mentor team members to deliver industry-leading approaches processes artifacts tools and methods
Lead the project team to deliver solutions that meet business requirements and delight users
Consult with clients to understand and convey strategic business objectives
Influence stakeholders and guide conversations to desired outcomes
Evaluate end-users' needs through interviews and ethnography
Translate business and user needs into user flows feature maps user stories etc.
Design coordinate and facilitate workshops including design thinking empathy building and ideation
Support the creation of omni-channel Journey Maps Experience Maps and Service Blueprints to create an understanding of customer experiences
Demonstrate competency in core product capabilities including Stakeholder Interviews and Research Customer/User Research & Testing Stakeholder/User Workshop Facilitation Market Landscape & Build vs Buy Analysis Flow Feature & Requirements Definition Product Roadmapping & Prioritization Deployment Go to Market & Change Management Strategy
Partner with the Business Development team to craft proposal responses and contribute to scoping work
Collaborate with developers to determine feasibility of requirements and prioritize recommendations
Partner with designers and developers to create testable concepts to validate hypotheses and solve for high-impact opportunities or optimize existing experiences
Method creates digital products. Our strategists, designers, and engineers thrive in simplifying the complex, crafting experiences that improve lives and transform businesses. We help companies build what’s next: understanding customer needs, discovering new opportunities, accelerating time to market, and driving digital transformation. Together we offer concierge service and enterprise-scale across more than 60 locations in 22 countries.
Company values
Method creates digital products. Our strategists, designers, and engineers thrive in simplifying the complex, crafting experiences that improve lives and transform businesses. We help companies build what’s next: understanding customer needs, discovering new opportunities, accelerating time to market, and driving digital transformation. Together we offer concierge service and enterprise-scale across more than 60 locations in 22 countries.