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Staff Product Manager

Skills
Business Case PreparationBusiness RequirementsDigital Marketing AgenciesDigital StrategyPresentationsProduct ManagementProduct Requirement Definition
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Day to day

  • Showcase the ability to foster creativity drive innovation and manage customer engagement
  • Guide clients on redefining their customer experience by leveraging research analytics and industry-specific insights to transform their end-to-end digital strategy
  • Act as the primary point of contact and trusted advisor to C-suite / CXO-level clients
  • Collaborate with clients to set priority for design and development
  • Inspire and lead a talented team of designers developers QA and other product strategists
  • Manage client communications and interactions from project planning through execution
  • Coordinate development efforts and communicate status
  • Mentor team members to deliver industry-leading approaches processes artifacts tools and methods
  • Lead the project team to deliver solutions that meet business requirements and delight users
  • Consult with clients to understand and convey strategic business objectives
  • Influence stakeholders and guide conversations to desired outcomes
  • Evaluate end-users' needs through interviews and ethnography
  • Translate business and user needs into user flows feature maps user stories etc.
  • Design coordinate and facilitate workshops including design thinking empathy building and ideation
  • Support the creation of omni-channel Journey Maps Experience Maps and Service Blueprints to create an understanding of customer experiences
  • Demonstrate competency in core product capabilities including Stakeholder Interviews and Research Customer/User Research & Testing Stakeholder/User Workshop Facilitation Market Landscape & Build vs Buy Analysis Flow Feature & Requirements Definition Product Roadmapping & Prioritization Deployment Go to Market & Change Management Strategy
  • Partner with the Business Development team to craft proposal responses and contribute to scoping work
  • Collaborate with developers to determine feasibility of requirements and prioritize recommendations
  • Partner with designers and developers to create testable concepts to validate hypotheses and solve for high-impact opportunities or optimize existing experiences