It is our mission to place candidates into the right role, where they will flourish for years to come. We want to minimise time-wasting for both parties in the recruitment process, organising the right interviews rather than as many as possible. We aspire to have record-high success rates, with candidates being offered exponentially more than they are rejected. 

We have over 10 years of Education Recruitment Experience, placing over 700 candidates and counting into their dream schools and roles across the capital. We have extensive experience in placing staff in every sector of education, ranging from back-office & HR, Graduate Support Staff, NQTs, Experienced Teachers, Middle Leaders and Senior Leaders. 

We pride ourselves on placing the right people into the right role, providing better value to both client and candidate. It is our mission to be have the highest retention rates in the industry, offering a superior quality of service to the clients and candidates we support. 

Whether you're a recent graduate, newly qualified teacher, experienced teacher or senior leader, we want to hear from you. Get in touch with us via hi@edex.co.uk 


EdEx - Education Recruitment

Long-Term & Permanent recruitment specialists for London Schools. 

Job Title: Support Engineer (Remote - New York)Location: Remote (Based in New York)
 Salary: $75,000 - $105,000About Us
 We are an innovative tech company with a strong New York presence, delivering world-class software solutions. We are looking for a Support Engineer to provide top-notch technical assistance remotely, ensuring our customers can fully leverage our software.Role Overview
 As a Support Engineer, you will be responsible for resolving technical issues, assisting with system setup, and ensuring our clients have the best possible experience with our software.Key ResponsibilitiesDiagnose, troubleshoot, and resolve complex technical issues.Communicate technical information clearly to customers and internal teams.Create detailed support tickets and escalate issues when necessary.Identify recurring issues and work with the engineering team to address them.Requirements2+ years in a technical support role.Familiarity with cloud environments (AWS, Azure, etc.).Strong problem-solving and critical-thinking abilities.Excellent verbal and written communication skills.What We OfferFully remote position for candidates based in New York.Competitive salary range of $75,000 - $105,000.Comprehensive benefits package, including health, 401(k), and PTO.How to Apply
 If you're passionate about helping others and solving technical problems, apply now to join our New York-based, remote-first team.

Remote Support Engineer Job in New York, NY EdEx - Education Recruitment

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