Support Engineer

Skills
Information TechnologyHelp Desk SupportOffice 365Remote User SupportSystem AdministrationTechnical SupportTroubleshooting
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 2+ years in a technical support role
  • Familiarity with cloud environments (AWS, Azure, etc.)
  • Strong problem-solving and critical-thinking abilities
  • Excellent verbal and written communication skills

Day to day

  • Resolve technical issues for customers
  • Assist with system setup
  • Ensure customers have the best experience with our software