Support Engineer

Skills
Data IntegrationScriptingTechnical Support
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3+ years of experience in technical support or data integration.
  • Proficiency with major programming or scripting languages.
  • Strong problem-solving and communication skills.
  • Client-focused approach with team efficiency goals.
  • Comprehensive understanding of data transformation techniques and API design.
  • Knowledge of SQL and NoSQL data stores.
  • Understanding of security protocols and compliance.

Nice to have

  • RESTful web services
  • SQL
  • NoSQL

Day to day

  • Collaborate with clients to integrate data between systems.
  • Troubleshoot and resolve platform and data integration issues.
  • Analyze and synchronize data accurately.
  • Review system logs to optimize platform performance.
  • Develop and implement features for better client integration.
  • Write scripts to enhance data integration and client experience.
  • Provide feedback for product enhancements.
  • Develop best practices for support and integrations.