RemotevilleRemote Support Engineer Job in New York, NY EON
Support Engineer EON
$ -
Data IntegrationScriptingTechnical Support
Mid-level (3-4 years) -
New YorkNY
Connecting the world's products
190+ employees
B2BeCommerceRetailSaaS
Role
Who you are
- 3+ years of experience in technical support or data integration.
- Proficiency with major programming or scripting languages.
- Strong problem-solving and communication skills.
- Client-focused approach with team efficiency goals.
- Comprehensive understanding of data transformation techniques and API design.
- Knowledge of SQL and NoSQL data stores.
- Understanding of security protocols and compliance.
Desirables
- RESTful web services
- SQL
- NoSQL
What the job involves
- Collaborate with clients to integrate data between systems.
- Troubleshoot and resolve platform and data integration issues.
- Analyze and synchronize data accurately.
- Review system logs to optimize platform performance.
- Develop and implement features for better client integration.
- Write scripts to enhance data integration and client experience.
- Provide feedback for product enhancements.
- Develop best practices for support and integrations.
Company
Company mission
EON is a retail technology company dedicated to redefining commerce to enable a sustainable economy. Through its innovative EON Product Cloud platform, EON connects physical products with unique Digital IDs, facilitating a circular economy. This approach empowers brands to engage customers, trace product lifecycles, and implement new business models like resale, rental, and recycling, fostering environmental responsibility and transparent product management.Company benefits
- Competitive compensation package
- Remote work
- Work from home stipend
- Equity awards
- Unlimited PTO
Company values
- Sustainability
- Innovation
- Diversity
- Client-Focus