RemotevilleRemote Support Engineer Job in Boston, MA Exclaimer
Support Engineer Exclaimer
$ -
Analytical SkillsCustomer InteractionCustomer SupportOperating SystemsOrganization SkillsTechnical SupportTroubleshootingWritten
Junior (1-2 years) -
BostonMA
Turbo-boost your email signatures
305+ employees
TechSoftwareEmail ManagementB2B
Role
Who you are
- At least 1 years' experience in a Customer Service/Customer support role or first line IT support
- Experience with Office 365 Exchange Online G Suite administration Outlook 2010-2019 Windows Server 2012-2019 Windows Desktop OS
- Problem solving skills with an inquisitive and analytical mind
- Strong verbal and written communication skills
- Manage difficult customer interactions with professionalism and empathy
- Continuous improvement mindset and process improvement contribution
- Self-motivated team player with a 'can-do' attitude
- Excellent organisational skills managing competing priorities and deadlines
Company
Company mission
After starting Exclaimer over 20 years ago, we saw how our email signature management software could boost the way businesses manage employee email signatures. Today we help brands keep communications consistent and make every message count – all while being legally compliant. But our software doesn’t just help things run smoothly, it lets businesses cut admin overheads and boost engagement to maximize growth. We're dedicated to enhancing every email and enabling brands and businesses to form stronger connections.Company values
- Data-protection
- Reliability
- Trust
- Consistency
- Engagement
- Growth