Remoteville

Remote Support Engineer Job in Goleta, CA FTI - Frontier Technology Inc

Remote Support Engineer FTI - Frontier Technology Inc
$19 - $29
Computer HardwareCritical ThinkingCustomer SupportHelp Desk SupportThinking SkillsTroubleshootingWritten
Junior (1-2 years) - Mid-level (3-4 years)
GoletaCA


Right Data. Best Decisions. | Technology and deep data expertise to drive the best defense and intelligence decisions.
455+ employees
B2BDefenseIntelligenceTechnology


Role


Who you are

  • 1-5 years' experience in IT customer service or related fields.
  • Ability to communicate clearly and concisely with excellent written communication skills.
  • Strong troubleshooting and critical thinking skills.
  • Positive and professional demeanor.

Desirables

  • Windows Server
  • Microsoft AD
  • VMware
  • Hyper-V
  • Microsoft Office



What the job involves

  • Provide technical assistance with computer hardware and software.
  • Resolve issues for clients via phone in person or electronically.
  • Recommend hardware and software improvements.
  • Track customer issues and resolutions.

Company


Company mission

FTI - Frontier Technology Inc provides cutting-edge technology and deep data expertise to enhance defense and intelligence solutions. Our focus on customer collaboration and rapid, cost-effective mission readiness empowers clients to make informed decisions. We value integrity, commitment, and community service, striving to impact our customers and the broader community positively.




Company benefits

  • Competitive compensation
  • Opportunity for advancement
  • Dynamic work environment



Company values

  • Integrity
  • Commitment
  • Compassion
  • Charity



Company HQ

Beavercreek
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