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Support Engineer

Skills
Analytical SkillsCustomer SatisfactionCustomer SupportFastapiMongodbNosqlResolving Issues
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Analytical Skills, Customer Satisfaction, Customer Support, Fastapi, Mongodb, Nosql, Resolving Issues, Service Levels, Technical Support

Nice to have

  • Proactive person
  • Hungry
  • Competitive
  • Highly motivated operator

Day to day

  • Delivering exceptional technical support to customers with a focus on improving customer satisfaction levels
  • Handling and resolving complex issues related to FastAPI and MongoDB applications
  • Ensuring service levels are consistently met and identifying opportunities for process improvements