RRemoteville

How Remoteville checks and expires listings

Service Express logoService Express

Remote Support Engineer

Skills
DatabasesHigh PressureManufacturing Process ImprovementNetworkingProject ManagementService DeliverySolid Professional Standards
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Authorization to work in the country you are applying to is a precondition of employment
  • Experience effectively troubleshooting server storage (specifically IBM, HP, and Dell data center equipment is ideal)
  • Proven ability to work on remote team is preferred
  • Excellent communication skills, with the ability to hold professional demeanor in high-pressure, complex situations
  • Demonstrated time management and project management skills
  • History of contributing to process improvements

Nice to have

  • Strong multitasking skills
  • Independent utilization of resources
  • Positive attitude
  • Adaptability
  • Supportive team player

Day to day

  • We are looking to add another Remote Support Engineer to the Service Express team on 3rd shift (Sunday - Thursday, 11:00pm - 8:00am ET) in order to help provide call management for service calls outside our office territories as well as monitor and update contracts as our company continues to grow!
  • To be successful in this role, you must be able to multitask and independently utilize company resources within a fast-paced and changing environment
  • It's an opportunity to go above and beyond to meet our customer needs as part of a positive, adaptable, and supportive team