Remote Support Engineer Job in United States Service Express

Who you are

• Authorization to work in the country you are applying to is a precondition of employment
• Experience effectively troubleshooting server storage (specifically IBM, HP, and Dell data center equipment is ideal)
• Proven ability to work on remote team is preferred
• Excellent communication skills, with the ability to hold professional demeanor in high-pressure, complex situations
• Demonstrated time management and project management skills
• History of contributing to process improvements

Desirables

• Strong multitasking skills
• Independent utilization of resources
• Positive attitude
• Adaptability
• Supportive team player

What the job involves

• We are looking to add another Remote Support Engineer to the Service Express team on 3rd shift (Sunday - Thursday, 11:00pm - 8:00am ET) in order to help provide call management for service calls outside our office territories as well as monitor and update contracts as our company continues to grow!
• To be successful in this role, you must be able to multitask and independently utilize company resources within a fast-paced and changing environment
• It's an opportunity to go above and beyond to meet our customer needs as part of a positive, adaptable, and supportive team