RemotevilleRemote Support Operations Generalist Job in United States Parkade
Support Operations Generalist Parkade
$55000 - $65000
SQLEnglishSpellingSpreadsheets
Junior (1-2 years)
United States
30+ employees
B2CeCommerceTechnologySaaS
Role
Who you are
- At least 1 year experience in customer support using support platforms like Front Zendesk Intercom etc
- Ability to work independently and navigate spreadsheets
- Fluent in written English with minimal grammatical errors
- Proactive in identifying and solving problems
- Adept at multitasking and prioritizing
- Willingness to work specified shifts including weekends and night hours
Desirables
- Customer-facing role
- Operations role
- Property management
- SQL
What the job involves
- Ensure customer SLA fulfillment with solid support
- Assist the operations team in maintaining and onboarding properties
- Identify and implement solutions to operational challenges
Company
Company mission
Parkade helps modernize how parking works at multi-family buildings and offices, allowing management to easily lease spots digitally through our app to residents, guests and employees. Their mission is to transform cities, increase mobility and combat climate change.Company benefits
- Early mornings, late nights, and weekend shifts
- Opportunity to expand operational experience
- Work with a dynamic team committed to transforming urban mobility
Company values
- Innovation
- Sustainability
- Customer Focus
- Mobility