Support Partner
Skills
Analytical SkillsContinuous ImprovementCustomer Relationship ManagementCustomer SuccessGo-To-Market StrategyLeadershipOperations Management
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 1 to 3 years of experience
- Deep expertise in at least one of Go-to-Market Customer Success or Operations
- Proficiency with Claude Cowork or other agentic tools
- Strong analytical problem-solving and rigor
- Ability to work with complex and incomplete details
- Strong bias toward action
- Expert listener
- Ownership organization and overcommunication mindset
Nice to have
- High agency
- Analytical thinker
- Continuous improver
- Adaptable
- Proactive communicator
Day to day
- Work directly with the CEO and co-founders in an early-stage venture-backed company.
- Support strategic initiatives roadmaps and ad hoc leadership needs with speed and precision.
- Act as a trusted extension of the founders by anticipating needs owning projects end to end and orchestrating AI agents to scale operations.