Remote Support Professional
Skills
CrisisCrisis ManagementHolidaysInsuranceReliefRemote User SupportService Delivery
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- High school diploma or equivalent
- Required valid driver’s license with fewer than 6 points
- Vehicle insurance
- Ability to pass background physical drug and criminal checks
- Ability to work flexible schedules including evenings weekends and holidays
- Demonstrated ability to navigate technology software and platforms
Nice to have
- Calm under pressure
- Strong communicator
- Problem solver
- Tech savvy
- Flexible schedule
Day to day
- Provides remote support services to individuals with developmental disabilities and promotes healthy personal growth.
- Monitors individuals remotely while encouraging community inclusion wellness activities and independent living.
- Communicates clearly troubleshoots technology issues manages crises and dispatches in-person support when needed.