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System Support Manager

Skills
Application AnalysisApplication ServicesBank Secrecy ActBusiness SystemsCost ReductionProcess OptimizationStreamlining
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor’s degree in business, information services, mathematics, or related field
  • Five (5) years of progressively responsible experience in application analysis and design
  • Experience working in employee benefits, insurance, or finance
  • Demonstrated project management/leadership experience and communication skills
  • Ability to work west coast hours
  • Strong knowledge of finance, HR, IT, and administrative processes related to team management
  • Ability to work cross-functionally to drive change
  • Experience with process optimization and cost reduction initiatives

Nice to have

  • collaborative
  • accountable
  • creative
  • agile
  • passionate
  • project management
  • leadership
  • communication skills
  • finance knowledge
  • HR knowledge
  • IT knowledge
  • administrative processes knowledge
  • cross-functional work
  • process optimization
  • cost reduction

Day to day

  • Lead and oversee application system support functions within the organization
  • Manage a team of business system analysts (BSA) supporting diverse vendors hosted systems
  • Streamline processes and optimize efficiency for seamless delivery of application services across multiple departments