System Support Manager
Skills
Application AnalysisApplication ServicesBank Secrecy ActBusiness SystemsCost ReductionProcess OptimizationStreamlining
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor’s degree in business, information services, mathematics, or related field
- Five (5) years of progressively responsible experience in application analysis and design
- Experience working in employee benefits, insurance, or finance
- Demonstrated project management/leadership experience and communication skills
- Ability to work west coast hours
- Strong knowledge of finance, HR, IT, and administrative processes related to team management
- Ability to work cross-functionally to drive change
- Experience with process optimization and cost reduction initiatives
Nice to have
- collaborative
- accountable
- creative
- agile
- passionate
- project management
- leadership
- communication skills
- finance knowledge
- HR knowledge
- IT knowledge
- administrative processes knowledge
- cross-functional work
- process optimization
- cost reduction
Day to day
- Lead and oversee application system support functions within the organization
- Manage a team of business system analysts (BSA) supporting diverse vendors hosted systems
- Streamline processes and optimize efficiency for seamless delivery of application services across multiple departments