Tax Support Associate
Skills
Enhanced Data Rates For GSM EvolutionIRSIT EscalationPayroll TaxesResearch SkillsSignalSurface Finish
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 2-4 years of experience in payroll tax tax operations compliance or notice resolution
- Meaningful exposure to agency communication and operational or filing work
- Comfort communicating by phone with tax agencies and in writing to partners
- Experience with federal state and local agencies
- Ability to research and navigate unfamiliar agencies
- Organized and methodical across multiple open issues
- Ability to solve first escalate thoughtfully and own outcomes to completion
- Curiosity for edge cases and unfamiliar notice types
Nice to have
- Clear communicator
- Professional
- Curious
- Organized
- Methodical
- Analytical
Day to day
- Own tax notice issues end to end across federal state and local agencies
- Communicate clearly with partners about tax notices and account updates translating complex agency interactions into honest actionable updates
- Serve as the direct point of contact with agencies through portals email and phone while identifying patterns that may signal systemic issues