Tax Support Specialist
Skills
Enhanced Data Rates For GSM EvolutionIRSIT EscalationPayroll TaxesResearch SkillsSignalSurface Finish
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 3–5 years of experience in payroll tax tax operations compliance or notice resolution
- Meaningful exposure to both agency communication and operational filing work
- Comfort speaking with tax agencies by phone and writing professionally to partners
- Experience with federal IRS SSA state and local agencies
- Ability to research and navigate unfamiliar agencies and notice types
- Strong organization and methodical portfolio management across multiple open issues
- Ability to solve first and escalate thoughtfully while owning outcomes to completion
Nice to have
- Curious about edge cases
- Clear communicator
- Professional
- Organized
- Methodical
- Solution oriented
Day to day
- Own a portfolio of federal state and local tax agencies end to end handling notices correspondence corrections and ongoing compliance
- Serve as the direct point of contact with tax agencies by phone and through written communication until issues are fully resolved
- Translate complex agency activity into clear honest updates for partners while reconciling accounts and driving resolutions to completion